RamuSkin
Frequently Asked Questions
Where are you located?
We are located in Hai Kuwait Bilpam road
Dynasty house-first floor
Opposite Happy Gate Furniture. Just a short distance from the seventh day round about. Visit the contact page or call us for assistance.
Do you work on men too?
Yes, we welcome men and all our treatments are suitable for men, and we’re happy to recommend services based on individual needs.
Do you do deliveries?
Yes, we deliver products within Juba only on the same day or scheduled day and time. Please contact us for details about delivery fees
What time do you close?
Our closing time is 6:30pm, but it may vary on holidays.
What are your working hours?
We are open from 8:30am to 6:30pm, Monday to Sunday.
Do I need to book an appointment, or do you accept walk-ins?
We recommend booking an appointment to ensure availability, but we do accept walk-ins based on capacity.
Are your treatments safe for pregnant women?
Yes, many of our treatments are safe for pregnant women. Please inform us when booking so we can recommend suitable options.
What should I do before my facial appointment?
We recommend arriving with clean skin and avoiding heavy makeup or exfoliation 24 hours prior to your appointment.
How do I know which treatment is best for me?
Our trained estheticians can assess your skin and recommend treatments tailored to your needs during a consultation.
Do you offer gift cards?
Yes, we offer gift cards in various denominations. They make a perfect gift for any occasion!
What payment methods do you accept?
We accept cash and digital payment options like bank transfer and MTN MoMo pay.
What skin concerns can your treatments address?
Our treatments address a wide range of skin concerns, including acne, fine lines, pigmentation, dryness, and more. Contact us for personalized recommendations.
How long does a typical treatment take?
Treatment durations vary, but most facials take 45–90 minutes. We’ll provide exact timing when you book
Do you offer consultations before treatments?
Yes, we offer consultations to help you choose the best treatments for your skin type and concerns.